|
"Amazing! Entertainment and Enlightenment in the same package!! The use of humor and video clips created many A-HA moments and riveted me to my seat. Like the title of the workshop says, "Don't Be Afraid, It's Only Selling", I left feeling very positive about selling. Robert Bell demonstrates that the goal for the eye care professional is to create win-win situations for patient and business by providing simple and fun techniques. I found his counsel quite useful for all types of business situations because it's all about providing solutions to problems." Betty A. Wade, PPG Industries, Inc. "This is a completely new way of thinking. My staff and my patients are much happier and the results have been staggering. One of my opticians has already doubled his multiple pair sales. The follow up and ongoing coaching has been tremendous!" Thomas Lim, O.D., Berryessa Optometry, San Jose, CA "In 20 years, I have never experienced a program like EyeCoach. The biggest difference that I've noticed is that now our patients aren't finding excuses not to buy something they need anymore. Also, we knew that there had to be repetitious training involved in order to change the mind set of both management and hourly employees. EyeCoach put these goals into perspective for us. Rob coaching our group has proven to be very positive and successful for our company. His ideas are respectful and very innovative. He was willing to customize his program to our needs and his enthusiasm is contagious!!! Way to make it happen, Mr. Bell!" Cheryl Massa, Director of Operations, Optical Management Systems, Flint, MI
|
|
"I think Rob is a very amazing person. His coaching not only helped me to sell more, it also made me feel better about myself and the situations I was in. It's astonishing to me that such little, easy suggestions in the EyeCoach seminar can make such a huge difference in me and the patients." Barbara Pershing, Manager, OptiView Vision Center, Anderson, IN
|
"Partnering with EyeCoach makes sense. The business climate is tough. Anyone who has to insure customer loyalty while making sure all the patients needs are met and your goals are reached needs every advantage to stay ahead of the pack." Bob Hillman, Founder of Eyelab and Hillman's Eyes, New York, NY
|
"Rob really put multiple pairs in perspective for me within the first 5 minutes of the coaching session. Once he pointed us in a different direction regarding multiple pairs, I was hooked. It was an awakening. I guess we get stuck in a certain mindset and this jolted me into thinking much differently. The session was a lot of fun, I love his enthusiasm and the information was extremely helpful." Jennifer Keyser, Manager, Riverfront Optical, Saginaw, MI
|
|
"The thing about Rob that impressed me is that he's not a doctor or an optician trying to teach sales. He's an experienced professional sales person sharing effective and fun techniques. I never once felt I was being pressured to think one way or the other. It's interesting how he tied everything together and gave us easy techniques to help teach our patients how they can get the most out of their visit to our office." Karen Kwaiser, Manager, Riverfront Optical, Flint, MI
|
"I loved the way Rob talks about Customer Service. His perspective is refreshing. So many great ideas. It will make us stand out and our patients will enjoy coming in more often." Darin Arrell, Manager, OptiView Vision Center, Lansing, MI
|
"You know the definition of insanity: doing the same thing over and over and expecting different results. I am done being insane! I teamed up with Rob Bell and EyeCoach to help overcome obstacles, help motivate my staff and myself, and to focus on better customer relations. I have a lot of faith in his ideas and his approach. I also feel Rob truly cares about my business and has an eye out for helping my team reach its goals" Wendy Altman Cohen, President, Image Optics, Los Angeles, CA
|
|
|
|
|
|
|
|
|
|